BMW Customer Service

BMW Financial Services provides a 24-hour automated customer service hotline where new and existing customers can apply for financial services or check the status of applications. When calling the customer care line, customers have the ability to check recall notifications, locate a dealer, receive details regarding fraud, request a test drive or simply receive a free brochure.

Customer Relations: 1-800-831-1117

BMW Mailing Address

Customers can send correspondence to customer relations here:

BMW North America, LLC
300 Chestnut Ridge Rd.
Woodcliff Lake, NJ 07677-7731

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