Dillards Customer Service

The customer service department is open from 7 A.M. to 10 P.M. all days except Sunday. Sunday hours are from 12 P.M. to 6 P.M. All Dillardís customer service hours are in central time.

  • : 1-800-345-5273
  • (Furniture): 1-877-272-2601
  • Credit Center: 1-800-643-8278
  • Hearing Impaired (TDD): 1-800-444-1732

Dillards Mailing Address

There is no dedicated customer service address listed, but we were able to find an address in one of the website policies.

Dillardís Inc.
1600 Cantrell Rd.
Little Rock, AR 72201

You may want to make your communication Attn: to speed the routing process. Otherwise, when the letter is delivered, someone in the mail room will have to open the letter and read a portion of the communication before it can be routed properly.

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