FedEx Customer Service

FedEx provides one main phone number for customer service on the customer support page, but there are multiple numbers customers and businesses can use to contact FedEx customer service.

  • (US): 1-800-463-3339
  • (US International): 1-800-247-4747
  • TDD (US): 1-800-238-4461
  • TDD Relay Desk (US): 1-800-464-0709
  • Billing (US): 1-800-622-1147
  • Cargo : 1-800-463-3339 or 1-877-229-4766 (Fax)
  • Express Freight (US): 1-800-332-0807

phone numbers and information are also available for international divisions of the FedEx company.

FedEx Mailing Address

FedEx offers multiple mailing addresses depending on the division of the company you need to contact.

FedEx Customer Relations
3875 Airways
Module H3
Department 4634
Memphis, TN 38116

3885 Airways Blvd.
Module J 2nd Floor
Memphis, TN 38116

FedEx Cargo Claims Dept.
P.O. Box 256
Pittsburgh, PA 15230


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