Hertz

Hertz Customer Service

Hertz customer service phone numbers are available by phone what appears to be 24 hours a day. There are customer service hours for the Past Rental and Gold Rewards lines (6 A.M. to 9 P.M. CST), but no hours are listed for general customer service or other specialty phone numbers.

  • Rental Assistance (Future): 1-800-654-3131
  • International Rental Assistance: 1-800-654-3001
  • Reservations: 1-800-704-4473
  • Emergency Roadside Assistance: 1-800-654-5060
  • Extend a Rental or Change Location: 1-800-654-4174
  • Hertz Website Customer Assistance: 1-877-826-8782
  • Billing Questions (Past Rental): 1-800-654-4173
  • Gold Rewards: 1-888-999-4900
  • TDD: 1-800-654-2280

Hertz Mailing Address

There are plenty of customers who still believe in the power of a written letter. Those customers can use the post office box for Hertz for mail communication, but if you need to make changes to a reservation or communicate with customer service about a time-sensitive matter, do not use mail delivery.

The Hertz Corporation
P.O. Box 25301
Oklahoma City, OK 73125

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