Hot Topic

Hot Topic Customer Service

You can order online or purchase Hot Topic items in store. The contact information provided below is associated with the online order side of the business, though customer service is available to answer questions about products before and after purchase from the store.

Customer service agents are available by phone between 6 AM and 7 PM Monday to Friday and 7 AM and 5 PM Saturday and Sunday PST.

  • : 1-800-892-8674

If you must call the customer service department from outside the United States use the international number.

  • International : 1-626-709-1189

Hot Topic Mailing Address

If you have an issue or praise for Hot Topic customer service, you can contact them via mail by addressing your letter to:

Hot Topic, Inc. 18305 San Jose Ave. City of Industry, CA 91748

Do not include your credit card, debit card or bank account information with the letter. If the customer service department needs such support for your claim they will contact you with instructions on how to submit those documents securely. Include contact information with your letter so the customer service agent knows how to respond to your letter.

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