Jeep Customer Service

The Jeep customer service department is open from 8 A.M. to 8 P.M. Monday to Friday and 9 A.M. to 5 P.M. Saturday and Sunday. All hours are EST. Towing is available 24 hours a day, seven days a week.

  • 24 Hour Towing: 1-800-521-2779
  • Customer Assistance: 1-877-426-5337

Jeep Mailing Address

Chrysler Group Customer Care
P.O. Box 21-8004
Auburn Hills, MI 48321-8004

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