Neiman Marcus

Neiman Marcus Customer Service

Nordstrom customer care department is open 24 hours a day, seven days a week to answer questions about online orders. If you have questions about credit services you need to contact a credit specialist not customer service.

  • : 1-888-888-4757
  • Credit Specialist: 1-800-685-6695
  • Designers or Designer Reps: 1-800-937-9146

Neiman Marcus Mailing Address

You can feel free to contact the customer service department by mail at:

NM Customer Care
P.O. Box 650589
Dallas, TX 75265-0589

The mailing address should not be used for credit issues or for problems that require immediate assistance. When you send a letter to the customer service department you are saying time is not an issue. Many customer letters are never answered at all so email and phone are typically the best choice if you need assistance.

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