Neiman Marcus Customer Service
Nordstrom customer care department is open 24 hours a day, seven days a week to answer questions about online orders. If you have questions about credit services you need to contact a credit specialist not customer service.
- : 1-888-888-4757
- Credit Specialist: 1-800-685-6695
- Designers or Designer Reps: 1-800-937-9146
Neiman Marcus Mailing Address
You can feel free to contact the customer service department by mail at:
NM Customer Care
P.O. Box 650589
Dallas, TX 75265-0589
The mailing address should not be used for credit issues or for problems that require immediate assistance. When you send a letter to the customer service department you are saying time is not an issue. Many customer letters are never answered at all – so email and phone are typically the best choice if you need assistance.