Old Navy

Old Navy Customer Service

If you need to contact Old Navy customer service, you can call the toll-free customer service line.

  • : 1-800-653-6289
  • TTY: 1-800-449-4253
  • International : 1-614-744-3908
  • Old Navy Credit Card: 1-877-222-6868
  • Old Navy Visa: 1-866-450-5294

Old Navy Mailing Address

There are two mailing addresses customers can choose from. The first is applicable for online purchases and customer service. The second is for store purchases and customer service.

Old Navy Online 200 Old Navy Ln. Grove City, OH 43123-8605

Old Navy Customer Relations200 Old Navy Ln. Grove City, OH 43123-8605

Neither of these addresses should be used to return merchandise. There is a dedicated return address listed on the return label. That is the only address customers should use to return products.

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