Old Navy Customer Service
If you need to contact Old Navy customer service, you can call the toll-free customer service line.
- : 1-800-653-6289
- TTY: 1-800-449-4253
- International : 1-614-744-3908
- Old Navy Credit Card: 1-877-222-6868
- Old Navy Visa: 1-866-450-5294
Old Navy Mailing Address
There are two mailing addresses customers can choose from. The first is applicable for online purchases and customer service. The second is for store purchases and customer service.
Old Navy Online 200 Old Navy Ln. Grove City, OH 43123-8605
Old Navy Customer Relations200 Old Navy Ln. Grove City, OH 43123-8605
Neither of these addresses should be used to return merchandise. There is a dedicated return address listed on the return label. That is the only address customers should use to return products.
Old Navy LocationsOur Old Navy locator is very easy to use. Just browse Old Navy locations by city and state.
- North Carolina
- North Dakota
- New Hampshire
- New Jersey
- New Mexico
- New York
- Puerto Rico
- Rhode Island
- South Carolina
- South Dakota
- West Virginia