Payless Customer Service

The main customer service line for Payless customer service is open from 7:30 AM to 8 PM Monday to Saturday and 9:30 AM to 8 PM Sunday. If you need customer service help and you purchased shoes or accessories in store, you may find help faster if you contact the store customer service department.

  • : 1-877-474-6379

Payless Mailing Address

The mailing address for Payless customer service should be used for general communication only. You should not use this address to return shoes or communicate personal, financial information.

Payless.comPayless Shoe Source 3231 SE 6th Ave. Topeka, KS 66607

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