PetSmart Customer Service

There is a phone number for the Customer Care Department for PetSmart, but the hours of operation are not listed on the PetSmart customer service page. Many companies offer 24 hour customer service due to locations spanning the entire United States.

  • Customer Care: 1-888-839-9638

PetSmart Mailing Address

You can send your letter to the corporate office for PetSmart.

PetSmart, Inc. Attn: Customer Care19601 N. 27th Ave. Phoenix, AZ 85027

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