REI Customer Service
Being a customer-owned company means providing customer service the owners want. Agents are available by phone from 4 A.M. To 11 P.M. PST seven days a week. The company is closed on Christmas, Thanksgiving, New Years and Easter.
- US and Canada: 1-800-426-4840
- International Calls: 1-253-891-2500
- Fax: 1-253-891-2523
REI Mailing Address
The mailing address for REI is simple:
REISumner, WA 98352-0001
There is no mention of whether or not this is the same address customers can use to return merchandise, so we clicked over to the returns page to find out. When returning items to REI, you have to be a bit more detailed about the address. UPS returns must be sent to the physical address, which gives us a fantastic second customer service mailing address.
REI1700 45th St E. Sumner, WA 98352