Verizon Customer Service

Getting in touch with Verizon by phone is quick and simple, at least based upon the number of phone contacts listed on the Verizon customer service website. You can choose to use your mobile phone to get information or call from a landline, in some cases.

  • : *611 (from mobile phone) or 1-800-922-0204
  • Prepaid: *611 (from mobile phone) or 1-888-294-6804
  • Consumer Sales: 1-800-256-4646
  • Business Sales: 1-800-899-4249

Customer service is available from 6 a.m. to 11 p.m. Monday to Sunday.

Verizon Mailing Address

Customers have multiple mailing addresses to use when they want to contact customer service by mail.

Verizon Wireless
P.O. Box 105378
Atlanta, GA 30348


Verizon Wireless Payment Center
P.O. Box 660108
Dallas, TX 75266-0108


Verizon Wireless
Attn: Prepaid
P.O. Box 1037
Folsom, CA 95763-1037

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