Verizon Fios Customer Service
When we entered our zip code to find the customer service phone numbers, we were redirected to the Verizon main website. Internet and television support are available 24 hours a day. Telephone support is only available between the hours of 8 a.m. and 9 p.m. Monday to Friday and 9 a.m. and 5 p.m. Saturday.
- Fios Internet and TV: 1-800-837-4966
- Residential Phone: 1-800-837-4966
- TTY: 1-800-974-6006
- Online Support: 1-866-326-7937
- Payment Information: 1-800-698-3545
Verizon Fios Mailing Address
You can send Verizon a letter or payment – but you must use the proper mailing address.
Verizon – General Communication
P.O. Box 6000
Hayden, ID 83835
Verizon – Payment Center
P.O. Box 920041
Dallas, TX 75392-0041