Volkswagen

Volkswagen Customer Service

Customer service representatives are available between 8 A.M. and 9 P.M. Monday to Friday and 9:30 A.M. and 6 P.M. Saturday and Sunday. All hours are EST.

  • Customer Care: 1-800-822-8987
  • Volkswagen Information Center: 1-800-374-8389
  • Roadside Assistance (24/7): 1-800-411-6688
  • Volkswagen Credit Department (Current Account): 1-800-428-4034
  • Volkswagen Credit Department (New Account Application): 1-800-521-0171
  • Volkswagen US Headquarters: 1-248-754-5000

Volkswagen Mailing Address

Volkswagen Group of America
220 Ferdinand Porsche Dr.
Herndon, VA 20171

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